Work Order FAQs

  • If you have other questions about the Work Order system, please contact the Helpdesk (452-2000 x11397) for further information.

How do I add an Asset to a Work Order?

  • Some request types may give you the option to add an asset to your work order. To do this, type the asset tag number into the search field, then click Search. The asset should populate under Ticket Assets.

Adding assets to work orders.

How do I enter a workorder for Timekeeping/Payroll?

  • Timekeeping Request Types

    Application:  TCP administration - Employee visibility, access, permissions issues.
    Equipment: Time Clock issues - Hardware Only
    Payroll issues: Missing hours, incorrect rates etc...

New Payroll/Timekeeping Request Types
Last Modified on January 2, 2019