• Basic Chromebook Troubleshooting

    Here are some quick things to try on Chromebooks (before calling the help desk at extension 11397).

    Helpful keyboard shortcuts

    • Reset screen resolution to default: Ctrl + Shift + 0
    • Rotate screen 90 degrees: Ctrl + Shift + Refresh
    • Toggle high-contrast mode: Ctrl + Search + h
    • Switch between the keyboard languages you've set: Ctrl + Shift + Space
    • Power/other various issues: Refresh + Power (this will immediately restart the device)

     

    How to reset a student profile

    If a student is getting popups or other unwanted settings, you can try this.

    1. Log in with the student account 
    2. Click in the bottom right area (clock/wireless/battery/profile picture)
    3. Click the settings gear
    4. Scroll down and click Show advanced settings...
    5. Scroll down again and click Reset settings, then Reset
    6. Log out to sync the changes.

     

Last Modified on November 21, 2018