Frequently Asked Questions

  • How do I contact the Print Center? What are your hours?

    The Print Shop is located downtown in the basement of the FNSBSD Administrative Center at 520 Fifth Avenue. You can contact us at (907) 452-2000 ext. 11480 or The Print Shop is open Monday through Friday from 8:00am-12:00 pm and 1:00-4:30 pm.

    What services does the Print Shop offer?

    The Print Shop provides high-volume printing and specialty orders to schools and departments within the district.

    High-volume means approximately 100 or more sheets of paper will be used.

    Specialty orders include orders that are printed on special paper (construction paper, certificate paper, etc) and orders that require additional folding, cutting, or binding.

    What do you mean I have to print it myself?

    Every school now has the capacity to print in color and on paper up to ledger size (11”x17”). If you're submitting a small-batch (less than 100 sheets of paper), non-specialty print request that your school/department printers can handle, your request may be denied.

    What does “print ready” mean?

    A document is print ready when it is the final draft and in PDF format. 

    Can the Print Shop design my document?

    No, at this time the Print Shop does not provide design services other than district-issued business cards, envelopes, letterhead, and districtwide forms.

    Will the Print Shop proofread my document?

    The Print Shop does not check content, spelling, or grammar. It is your responsibility to check for errors before submitting a print order.

    Can I receive a proof of my document?

    If you’re not sure how your work order will look printed, we are happy to provide you with a sample, called a proof. Please indicate in the print shop work order if you would like to review a proof of your order before full production begins. Requesting a proof may lengthen the overall production time of your order. Proofs costing over $5.00 to make will be added to your invoice. 

    What is the turnaround time for my print work order?

    Print work orders may take up to 5 business days after supervisor approval to complete, depending upon complexity. If we can’t finish your work order within that timeframe, we will contact you. Rush orders needed within 2 business days will be charged an additional fee, 20% of your order total. Note that production time does not include delivery.

    How do I get the best quality copies from the Print Shop?

    We will always try to give you the best copies we can, but there are limitations to what we can do with low-quality originals.

    • Originals should be black ink on white paper for best quality.
    • Originals on color paper, especially darker colors or ultra bright colors don’t scan well.
    • Originals with light type, lightly shaded gray areas or large solid black areas do not scan well.
    • Originals should not be stapled or taped together. When you remove the staples or tape to copy dark smudges will appear.
    • Originals that are folded or bent will have discoloration when copied.
    • For best quality send the file in electronically as a PDF. 

    What is the deal with the new letterhead?

    Letterhead is no longer pre-printed. The Print Shop is in the process of designing letterhead files for each school and department that are accessible in Google Docs and Microsoft Word. Please contact the Print Shop if you need edits or help to locate your school or department's letterhead files.

    What is bulk mail printing?

    Bulk mail printing is a contracted service provided by Advanced Printing that saves time and money on large mailings over 200 pieces of mail. Bulk mail printing will fold, stuff, label and stamp each piece of mail at a discounted price from standard postage. There are specific formatting requirements needed on your mailer when using bulk mail. Please contact the Print Shop for specific formatting requirements prior to submitting a work order. 

    Can I bring my own paper for a job?

    No, if we don’t have the type of paper you want in stock please contact the Print Shop.

    Do I need permission to reproduce copyrighted materials if it’s for education?

    Yes, you do. Not all materials for education fall under the Fair Use Law. It is up to you to be sure that you acquire written permission to reproduce copyrighted materials, as you will be required to show that permission in the event of a lawsuit. Do not assume everything on the Internet is copyright free, most items are not. When in doubt, contact the copyright owner and get permission in writing. Please read the District’s policy on copyrighted materials and use the Copyright tools from Library Media to help you determine copyright.

    I need a specialty item printed that the Print Shop cannot do, where do I go?

    If you need a specialty item printed, you may contact any other print shops in town or online. You can find a list of print shops in town here: Print Shops in Fairbanks.

    Can I have the Print Shop do personal work for me?

    No, we do not accept work orders outside of the Fairbanks North Star Borough School District.

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Last Modified on August 21, 2018