- Fairbanks North Star Borough School District
- Staff FAQs
Instructional Technology
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FAQs for Staff
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Click on the question below to reveal the answer.
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Who do I contact when I have a problem with my district device?
Call the Help Desk at x11397 to speak with or leave a message for the technician. You can also create a work order through the Web Help Desk.
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I want to incorporate more technology into my teaching. How can I contact an Instructional Tech Coach?
Contact methods:
-Please fill out this Form.
-Email us at galina.bell@k12northstar.org
and/or eric.rush@k12northstar.org
- 907-452-2000 ext. 11241
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What are the district adopted materials?
Here’s a link to the current district adopted materials. https://www.k12northstar.org/Page/8838
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What digital resources do I have access to for my classes?
You can find a list of district provided digital resources organized by grade bands and subjects here: Digital Setup for 22-23 SY
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Why don’t I have access to the digital resources?
Rostering for most district adopted materials is an automated process based on PowerSchool course codes with enrolled students. Check out this flowchart to understand the process and determine next steps for access. Program Access FlowChart
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When will my new student get access to the digital resources in Classlink?
Students typically get access to programs through ClassLink within 48 hours of being enrolled in PowerSchool classes with qualifying course codes. New student information flows from PowerSchool SIS to ClassLink and then to individual vendors during several automated, overnight syncs.
Ex: New student on Monday is entered in PowerSchool teacher’s roster and will likely have access to ClassLink and iReady on Wednesday.
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Kindergarteners can’t type in their entire Gmail address. How do my students log in to ClassLink on an iPad?
Follow these steps for generating a ClassLink Quick Card that students can scan to quickly login using an iPad.Teacher- Generate QuickCards for iPad login w/ClassLink
